Your Ticket to
Observation Decks

These complex ecosystems require meticulous logistical planning and management to ensure every visitor's experience is as vast and unbounded as the views they offer.

Observation Decks
Our partners

The challenge

Managing observation decks involves dealing with limited capacity, fluctuating visitor numbers during peak times, and ensuring a smooth booking and entry process.

Capacity Management
Long queues and periodic overcrowding
Visitor Experience
Visitors not getting what they expected
Live Tracking
Inability to manage analytics and reporting
Yield Management
Maximising revenue per customer

Our features
Your business

Our solution enhances visitor experience through live occupancy tracking, simplified booking management, dynamic and variable pricing for peak periods, and efficient hardware integration for ticketing.

Live Occupancy Tracking
Maintain the perfect balance between awe-inspiring views and personal space. This real-time data ensures visitor safety and optimal flow, adjusting access as needed to preserve the quality of the experience.
Visitor Self-service Portal
Your visitors have the ability to adjust their bookings through an intuitive online portal, enhancing their control and satisfaction. This convenience significantly reduces the operational load, allowing staff to focus on enhancing the visitor experience.
Dynamic Pricing
Manage demand during peak viewing times efficiently. Dynamic and variable pricing functionality ensures fair access while optimising revenue, maintaining the allure of prime viewing slots without manual complexities.
Hardware Integration
Dedicated hardware solutions with offline capabilities including POS, kiosk and turnstiles. This integration is crucial for reducing wait times and improving the overall visitor experience, especially during busy periods.
Timed Entry Ticketing
Managing the flow of your visitors, ensuring a comfortable and enjoyable experience on the deck. By scheduling entry, overcrowding is prevented, allowing each visitor to fully embrace the panoramic views without haste.
24/7 Support
Our customer support team is there to address your needs swiftly, maintaining seamless operations. With direct device access, your frontline staff can receive immediate assistance, just as if they were in the office, enhancing the experience for everyone involved.

Our products suited for observation decks

We have designed our products with your operational needs in mind to best support you where it counts. Discover our products that can best support your business.

Ventrata’s handheld POS offers seamless on-the-go transactions with an all-in-one device. It scans, prints tickets, accepts card payments, and features an all-day battery. Perfect for tour operators and attractions, it enhances efficiency and customer satisfaction.
Access Control
Offline Barcodes
Ventrata’s desktop POS system offers seamless in-person ticket sales with robust features such as thermal printer, optional scanner, and cash registry integration compatibility. Supporting all major credit/debit cards and ensures efficient operations with real-time analytics and inventory management.
Shift Management
Multi-date package
Venue Counters
Ventrata’s self-service kiosk streamlines ticketing with an intuitive interface, reducing wait times and enhancing customer experience. Equipped with scanners and printers, these kiosks support various payment methods and integrates seamlessly with existing systems, ensuring efficient and autonomous transactions for attractions and venues.
Kiosk Synced Screensaver
Ventrata’s dashboard provides comprehensive business oversight with real-time and historical data, advanced reporting tools, and user management. Easily track revenue with ledgers and generate automated reports. Customise your entire ticketing solution and manage it all from the single location.
Resource and guide management
Ventrata’s API connectivity, seamlessly manage availability, pricing, and tickets across all channels, ensuring no overbooking or sales loss. Our tools integrate with industry-leading OTAs, offering you full control and up-to-date pricing, all via API.
OCTO open standard
Dynamic pricing
Self mapping
Ventrata Web Checkout offers an intuitive interface, seamless integration, mobile optimisation, and real-time availability. Available embedded or pop-up, the checkout enhances your sales with a personally branded interface, allowing you to report on customer interaction. Boost sales with cross-selling, promotions, and multilingual support.
Mobile First Experience
Checkout widget - pop-up mode & embedded mode
DataLayer (GA4, GTM)

We let our partners have the last say; see what they think about us.

Ventrata has streamlined our operations seamlessly, making it easy for our teams in marketing, operations, and sales to efficiently serve our guests. The user-friendly interface simplifies tasks, while the platform's agility helps us execute complex strategies effortlessly. The team's responsiveness to our needs has been exceptional. Overall, Ventrata is a versatile, reliable, and user-friendly solution for our industry. Highly recommended!

Ashly Marquez

Marketing & Communications Manager for 360 Chicago

Grow your business

Ready to get started?

Discover how Ventrata can help your business outperform the rest.

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