Following an international consultation, I chose to entrust my ticketing and booking solutions to Ventrata. The biggest benefit I have gained from Ventrata is added efficiency and scalability. We are able to do more with no additional people,...Read More

Following an international consultation, I chose to entrust my ticketing and booking solutions to Ventrata.

The biggest benefit I have gained from Ventrata is added efficiency and scalability. We are able to do more with no additional people, and we remain very agile with our offer and the management of our various sales channels.

We started with one subsidiary and we have decided to extend the solution to all our sightseeing operations in RATPDev. The main advantages, among a long list, are:

- a wide choice of very specific reporting;
- activities and packages are easy to build, and get up and running;
- an amazing ability to connect with other systems and the OTAs.

I appreciate the help from Ventrata team, even during these particular times. They are efficient, professional and knowledgeable. If they're not sure about an answer, they check before stating it as true or try to better understand our needs and our specificities to upgrade their solutionShow Less

Old Town Trolley Tours is the largest trolley tour operator in the United States and part of the Historic Tours of America family of tours and attractions. Before Ventrata we had no on-street mobile ticketing capabilities and much of what we did was...Read More

Old Town Trolley Tours is the largest trolley tour operator in the United States and part of the Historic Tours of America family of tours and attractions. Before Ventrata we had no on-street mobile ticketing capabilities and much of what we did was still manual. Ventrata has helped consolidate all our ticketing and delivered us a modern, mobile-friendly ticketing solution for our hop-on, hop-off tours, museums and attractions. They've respected and supported our existing financial procedures and gone above and beyond in introducing new tools to streamline our processes and reduce labor costs. I cannot recommend them enoughShow Less

I must be honest, when I first met Ventrata I was sceptical on whether they would be able to deliver a solution that worked for us. We have very complex requirements involving split pickup routes and multi-day packages. Needless to say my fears were...Read More

I must be honest, when I first met Ventrata I was sceptical on whether they would be able to deliver a solution that worked for us. We have very complex requirements involving split pickup routes and multi-day packages. Needless to say my fears were unfounded as Ventrata delivered brilliantly with a brand new website and all the back office tools we needed to support even our most complex tours. I cannot recommend them enoughShow Less

I joined Paris Open Tour just after the migration to Ventrata had finished. Paris Open Tour had before used a custom in-house solution which had been heavily engineered into our open-top double decker buses with in-built networking, ticket printer...Read More

I joined Paris Open Tour just after the migration to Ventrata had finished. Paris Open Tour had before used a custom in-house solution which had been heavily engineered into our open-top double decker buses with in-built networking, ticket printer and audio commentary. Ventrata recognised that it was smarter to upgrade the broken parts rather than replace it completely, tailoring their solution to meet our needs. So far there has been no challenge that they haven't been able to overcomeShow Less

Our website has seen year-on-year growth of more than 30 per cent since moving to Ventrata. The team have been very responsive and work hard. We have some exciting projects in the pipeline including using Ventrata for our street sales, self-service...Read More

Our website has seen year-on-year growth of more than 30 per cent since moving to Ventrata. The team have been very responsive and work hard. We have some exciting projects in the pipeline including using Ventrata for our street sales, self-service kiosks and on-board ticket validators. I'm looking forward to collaborating with them in the futureShow Less

Ventrata has been an excellent partner amidst the Covid-19 crisis. They've taken advantage of the downtime on operator's hands this year to listen to wishlist items for the perfect reservation and ticketing system, and we have been so pleased with...Read More

Ventrata has been an excellent partner amidst the Covid-19 crisis. They've taken advantage of the downtime on operator's hands this year to listen to wishlist items for the perfect reservation and ticketing system, and we have been so pleased with the outcome.

The waiting time on chat support is advertised as five minutes or less but in reality is around one minute, and they've launched a ticketing system for more in-depth requests.

The team is diverse, helpful, and pleasant; unlike many other software companies that I've used to assist with the day-to-day tasks of operating a business. It's night and day from our previous system.

Prices are competitive — the reports on the system are everything you could want to better understand and plan for your business needs. Ventrata’s customer-facing website options are spot-on for those wanting to build from scratch.

We're thoroughly satisfied

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