The Ventrata terminal app harnesses the power of your dashboard to boost on-site sales and manage bookings securely.
Optimised by Ventrata to work at speed on your devices, it enables your frontline staff to sell, manage their day, and track their progress towards their targets.
All information is immediately loaded to your dashboard for real-time tracking and analysis.
Quick-sell multiple products as soon as a passenger boards or queue bust with a simple booking flow
Inspire customers, collect more information and offer promotions through a powerful booking process
Redeem vouchers sold by resellers and track which of your partners are performing best
Add retail extras to every sale and booking at any time
Accept cash, card, and payments from customers’ digital wallets on their phone
All information is automatically uploaded to your main dashboard
Allow agents to see their commissions and targets on their own dashboard — and how close they are to achieving these — to boost sales
Sellers can see the number of sales, how the customer paid and their performance throughout the day, or not if required
Agents, guides and drivers can easily see all bookings made for their shift in one place so they know how to plan
Create manifests in your dashboard and distribute these to specific terminals with just one click
Bookings are straightforward to search — staff can immediately search and pull up information when needed
Simple refund process enables staff to process cancellations and collect information about why for analysis
Cancellation timeout control in your main dashboard allows you to set a period of time after which a booking can be cancelled
Secure logins to all terminals for agents, sellers and drivers through the app
Assign logins to each seller, guide and driver to track sales, refunds and devices
GPS tracking means you can visualise exactly where each terminal is — and where sales are made
All devices are EMV certified with payments collected through secure gateways
Quickly scan QR codes, barcodes and vouchers to redeem tickets as soon as a customer arrives
Customisable codes allow for efficient tracking of how, where and when and ticket was sold and redeemed
Scan tickets with handheld terminals or with pole-mounted validators — allowing you to reduce staffing needs
Live chat with our responsive Customer Success team directly from the app to troubleshoot any issues
See previous questions that have been asked regarding any issues being faced by your frontline staff
Access help articles from the Ventrata Academy for answers to frequently asked questions
With incredibly responsive customer success and development teams dedicated to understanding you and your business needs, we can implement new tools designed to meet your exact requirements within a matter of days. All you need to do is ask!