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Discover how we have helped City Sightseeing operators grow and optimise their businesses.
Our website has experienced a year-on-year growth of over 30% since we switched to Ventrata. The team has been very supportive and hard working. We have some exciting projects in the pipeline, such as using Ventrata for our on-street sales, self-service kiosks and on-board ticket validators. I look forward to working with them in the future.
CEO CitySightseeing South Africa Cape Town & Johannesburg
We have seen over 200% growth in website sales since we switched to Ventrata. Our business as a whole has more than doubled in the year since we started working with them. They have been a key partner in making that growth possible and visit us regularly in Prague to help us with configuration, training and understanding our requirements.
GM City Sightseeing Prague Prague
New York Joined November 2022 City Sightseeing New York 
Glasgow Joined in April 2021 City Sightseeing Glasgow 
Galway Joined in Mar 2021 City Sightseeing Galway 
Bath Joined in Feb 2019 Bath Bus Company 
Cardiff Joined in Feb 2019 City Sightseeing Cardiff Bristol Joined in Feb 2019 City Sightseeing Bristol 
South Africa Joined in Dec 2018 City Sightseeing South Africa 
Athens Joined in Dec 2018 City Sightseeing Athens San Antonio Joined in Sep 2018 City Sightseeing San Antonio 
Cyprus Joined in Aug 2018 Cyprus Sightseeing San Francisco Joined in Dec 2017 Skyline Sightseeing Los Angeles Joined in Sep 2017 Starline Tours 
Prague Joined in Sep 2017 City Sightseeing Prague 
We are fully connected to the City Sightseeing Marketplace, allowing any sales made by City Sightseeing or one of its partners to be automatically received by the Ventrata account. You can then scan those tickets without the need for any additional hardware or systems.
City Sightseeing also offers the possibility to automate billing for partners who scan all their tickets, meaning you no longer have to collect paper vouchers and mail them back to HQ – they will be paid automatically with every scan!
We have a fully built and optimised web product that can be delivered in just a few clicks. Any new product or price changes you make will be automatically updated on your website, and all content is easily edited using our CMS system built into the website.
In addition, the website is fully responsive (mobile friendly) and supports all major credit and debit cards as well as local payment methods.
From start to end, your new website can be up and running in just a few days. You can click on some of City Sightseeing website links to see examples.
Our handheld ticketing terminals are built on Android and iOS and will be familiar to every street seller who has used a smartphone before.
They work with and without an internet connection, and can accept all major credit and debit cards on the street.
We have all the features you’d expect, such as anti-fraud when handling printers, mobile scanning of bar-coded notes and a fast interface for sales.
Plus, there are things you might not expect, such as built-in commissions for sales staff and visualisation of sales targets to keep staff motivated.
Our concierge product is a simple web portal that you can offer to local hotels to enable their concierges to search for your services and sell tickets to their guests.
All tickets are printed with a barcode that can be scanned with our mobile ticketing terminals, and availability is requested in real time.
You can also manage your concierge commissions and issue invoices automatically from Ventrata.
The concierge can view their sales history and manage their own access to the portal.
Ventrata has grown my website sales and provided me with a single control panel that combines my web, street sales and partner sales into one. Their team is helpful and friendly and we haven't looked back since we joined them.
In addition to operating the City Sightseeing franchise in Los Angeles, we also manage a large number of day tours and attractions. Ventrata drives every ticket we sell and has worked hard to support every kind of tour we offer.
Ventrata was the first system we found that could feed all our sales channels: street, website, hotel concierge and wholesale. Having all bookings visible on a single dashboard has made our life so much easier and has allowed us to reduce costs and be more efficient. They are always innovating with new products, which is great and keeps us ahead of the competition.
Our on-board validation tool is capable of scanning vouchers and tickets, and works with or without an internet connection.
Once scanned, it tells the customer if their ticket is still valid and how much time is left. It also provides audio signals to the driver indicating whether the ticket is valid and how many people it admits.
In the back office you can see the volume of tickets scanned, at which locations and when. You can also see the number of expired, cancelled or invalid tickets that have tried to access the vehicle.
Our self-service kiosk is the perfect tool to end long lines, offering a large HD screen that displays all the available products you offer and allows the customer to checkout and pay.
It works well both indoor and outdoor. It supports credit and debit card and contactless payment methods.
Customers will have their tickets printed after purchase and can use them directly on the bus.
All scanners, kiosks and ticketing terminals are tracked from our control panel, allowing you to keep track of all your devices in real time.
Ventrata is a comprehensive booking solution for tour and attraction businesses that are looking to win back control of their sales channels and maximise profits. With Ventrata as your booking and ticketing partner, you not only get industry-leading software you also get 24/7 support from our global team!