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Learn how we’ve helped City Sightseeing operators grow and optimise their businesses
Our website has seen year-on-year growth of more than 30% since moving to Ventrata. The team have been very responsive and work hard. We have some exciting projects in the pipeline including using Ventrata for our street sales, self-service kiosks and on-board ticket validators. I'm looking forward to collaborating with them in the future
CEO of CitySightseeing South Africa Cape Town & Johannesburg
We have seen more than 200% growth in website sales since we switched to Ventrata. Our operation as whole has more than doubled in a year since we started working with them. They've been a critical partner in making that growth possible and regularly visit us in Prague to help with setup, training and understanding our requirements
GM of City Sightseeing Prague Prague
Glasgow Joined in April 2021 City Sightseeing Glasgow 
Galway Joined in March 2021 City Sightseeing Galway 
Bath Joined in Feb 2019 Bath Bus Company 
Cardiff Joined in Feb 2019 City Sightseeing Cardiff Bristol Joined in Feb 2019 City Sightseeing Bristol 
South Africa Joined in Dec 2018 City Sightseeing South Africa 
Athens Joined in Dec 2018 City Sightseeing Athens 
San Antonio Joined in Sep 2018 City Sightseeing San Antonio 
Cyprus Joined in Aug 2018 Cyprus Sightseeing San Francisco Joined in Dec 2017 Skyline Sightseeing Los Angeles Joined in Sep 2017 Starline Tours 
Prague Joined in Sep 2017 City Sightseeing Prague 
We are fully connected to the City Sightseeing Marketplace, allowing any sale made by City Sightseeing or one of their partners to be automatically received by your Ventrata account. You will then be able to scan those tickets without the need for any extra hardware or system.
City Sightseeing also offers the ability for billing to be automated for partners who scan all their tickets, meaning you no longer need to collect the paper vouchers and mail them back to HQ — they’ll pay out automatically on each scan!
We have a fully-built and optimised website product that can be delivered in only a few clicks. Any new product or pricing changes you make in your back office will be automatically updated on your website, and all the content is easily edited using our CMS system built into the website.
It also comes fully responsive (mobile friendly) and supports all major credit and debit cards, as well as local payment methods.
From start to finish your brand new website can be up and running in only a few days. You can click some of the other City Sightseeing website links above for examples. We built all of them.
Our handheld ticket terminals are built on Android and iOS and will be familiar to any street seller that has used a smartphone before.
They work with and without an internet connection, and can accept all major credit and debit card brands on the street.
We have all the features you expect, such as anti-fraud when tampering with the printers, mobile barcode ticket scanning, and a fast interface for sales.
Then things you may not expect, such as in-built seller commissions and a display of sales targets for staff to keep them motivated.
Our concierge product is a simple web portal you can give to local hotels to enable their concierges to browse your products and sell tickets to their guests.
All tickets are printed with a barcode that can be scanned with our mobile ticket terminals, and availability is requested in real time.
You can also manage your concierge commissions, and issue invoices automatically from Ventrata.
The concierge is able to see their sales history and manage their own logins from the portal.
Ventrata has grown my website sales and given me a single dashboard which combined my web, on-street and partner sales into one. Their team are responsive and friendly and we haven't looked back since joining them
As well as operating the City Sightseeing franchise in LA, we also run a large number of day tours and attractions. Ventrata powers every ticket we sell and has worked hard to support every type of tour we offer
Ventrata was the first system we found that could power all our sales channels: on-street, website, hotel concierge and wholesale. Having every booking visible in a single dashboard has made our lives a lot easier and allowed us to cut costs and run more efficiently. They are always innovating with new products which is great and keeps us ahead of the competition
Our on-board validation tool is capable of scanning vouchers and tickets alike, and works with or without an internet connection.
After scanning, it tells the customer whether their ticket is still valid and how much time they have remaining. It will also provide audio cues to the driver indicating whether the ticket is valid and how many people it admits.
In the back office you can see the volume of tickets scanned, at which locations and when. You can also see the number of expired, cancelled or invalid tickets that tried to board.
Our self-service kiosk is the perfect queue busting tool, giving a large HD display showing all the available products you offer and allowing the customer to checkout and pay.
It works well indoors and outside and supports credit and debit card and contactless payment methods.
Customers will have their tickets printed after purchase and these can be used directly on the bus.
All scanners, kiosks and ticket terminals are tracked from our Dashboard — allowing you to keep track of all your devices in real time!
Ventrata is a comprehensive booking solution for tour and attraction businesses that are looking to win back control of their sales channels and maximise profits. With Ventrata as your booking and ticketing partner, you not only get industry-leading software you also get 24/7 support from our global team!