Account Manager

We are looking for an Account Manager to help our clients achieve their goals, so that we can achieve ours. If you enjoy working closely with people and developing sustainable relationships, this is the job for you.

What will be your main responsibilities?

  • Serve as lead point of contact for all customer account management matters;
  • Build and maintain strong, long-lasting client relationships;
  • Negotiate contracts and close agreements to maximise profits;
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors;
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
  • Clearly communicate progress of monthly / quarterly initiatives to internal and external stakeholders;
  • Develop new business with existing clients and / or identify areas of improvement to meet sales quotas;
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
  • Prepare reports on account status;
  • Collaborate with sales team to identify and grow opportunities within territory;
  • Assist with challenging client requests or issue escalations as needed;
  • Expedite the resolution of customer problems and complaints to maximise satisfaction.

Requirements:

  • Highly proficient in written and spoken English (C1);
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or another relevant role;
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level;
  • Experience delivering client-focused solutions to customer needs;
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
  • Excellent listening, negotiation and presentation abilities;
  • Strong verbal and written communication skills.

Want to know more?

  • We don’t count holiday days and are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us;
  • Start-up working environment;
  • Home-office when needed? No questions asked, take your time when you need it most;
  • Team buildings and company remote office. Sounds boring? The whole team met in Spain, Italy and South Africa within the past few years. We enjoy the Koleno in Bláhovka and goose in Stopkova;
  • Young and passionate team;
  • Private CrossFit training to make sure you have the balance in all areas of life;
  • Relocation package if required.
  • Does it sound crazy enough? Send us your CV and join us!

Company

Ventrata

Ventrata Ltd.

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